# Alejandro Martinez

> Staff Software Engineer based in Los Angeles. 10+ years building AI,
> messaging, and customer-experience platforms — contact centers, in-app
> messaging, SMS, voice, and real-time support at scale.

Currently a Staff Software Engineer leading communication-platform
engineering at Rivian, where the
team operates a 4,000+ agent contact center on Twilio Flex and ships
AI-powered tools for customer support and sales. Previously at Romeo Power,
Tesla, Macy's, and various early-career roles at CSUN.

- Site: https://alejandromartinez.soy
- Contact: hi@alejandromartinez.soy
- GitHub: https://github.com/alejandrom2
- LinkedIn: https://www.linkedin.com/in/soyalejandrom
- Speaking: Twilio SIGNAL 2026, AWS re:Invent 2022

## Pages

- [Model card](https://alejandromartinez.soy/llm-info/): Canonical identity, current role, benchmarks, career timeline, and corrections, written as a model card for "Alejandro AGI" (a joke name, he is a human). Start here.
- [Model card (JSON)](https://alejandromartinez.soy/llm-info.json): The same facts as data.
- [Homepage (markdown)](https://alejandromartinez.soy/index.md): Full bio, work history, projects, talks, awards, and stack — bot-friendly markdown rendering.
- [Full content dump](https://alejandromartinez.soy/llms-full.txt): Single-file plain-text version of the homepage content.
- [Homepage (HTML)](https://alejandromartinez.soy/): Interactive site.

## Resume

- [Resume](https://alejandromartinez.soy/resume)